Secrets.ai Review 2026: AI companion platform built around persistent memory & multimedia

Overall assessment

Secrets.ai works best when it is treated as a companion product rather than an unlimited AI content generator.

The platform gives you a character you can continue talking to over time, with memories and conversation history feeding into future interactions. Images, calls and videos then extend that relationship rather than starting a completely separate generation workflow.

That approach is one of Secrets.ai's strongest qualities. Long-term memory is also one of the aspects that tends to stand out most positively in the overall customer experience. The companion can carry details forward rather than resetting after every conversation, although continuity still should not be treated as perfect human memory.

The pricing is more complicated. Text conversation can effectively become unlimited after upgrading, but multimedia features still have a metered cost. Someone who mainly chats and occasionally requests images can make 8,000 Premium Moments last comfortably. Someone generating videos or making frequent voice calls can burn through the same allowance much faster.

For that reason, Premium is the most sensible starting point after the free account. Ultimate should be considered a power-user plan rather than the default upgrade.

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What is Secrets.ai?

Secrets.ai is an adult AI companion service operated by Secret Labs Inc. It combines conversational AI with customizable virtual companions, persistent memory, AI-generated images, short videos and voice interaction.

The core use case is different from a standalone adult image generator. Instead of entering unrelated prompts every time, users interact with a persistent companion that has an appearance, personality and conversation history. You can choose an existing companion or create your own -- available companion styles include realistic and anime designs, with female, male and broader discovery options available. The service is restricted to adults and uses AI-generated characters rather than real performers.

How Secrets.ai works

Getting started is straightforward. You can browse the companion selection and then create a free account to begin chatting. The free tier currently allows 20 user messages per day, making it sufficient to judge whether the conversational style suits you before buying anything.

Once you upgrade, Premium and Ultimate remove the daily message restriction and provide monthly Moments -- Secrets.ai's internal usage currency, spent on actions such as images, videos and voice calls. The important distinction is: the subscription unlocks access and provides an allowance, Moments pay for resource-intensive actions. That means "unlimited messaging" does not mean unlimited use of every feature.

Custom characters are also available. The first custom character can be created without an additional character charge, while additional ones can use Moments. Appearance, personality and interaction style can be adjusted, and users can maintain multiple conversations around their companions.

Companion chat and memory

Memory is the feature that most clearly separates Secrets.ai from a basic adult chatbot. Free accounts receive basic memory; Premium expands how much conversational context and previous information can be recalled, while Ultimate increases the available memory further. Secrets.ai also supports multiple chat threads and memory groups, useful if you want one ongoing relationship but separate different scenarios without mixing everything together. Messages can use shorter SMS-style responses or longer paragraph-style replies -- Premium allows messages up to 1,000 characters, Ultimate raises the limit to 2,000.

Custom AI companions

The custom character builder lets users define both visual appearance and personality rather than relying exclusively on prebuilt companions. Realistic and anime styles are available, and characters can remain private or be shared more widely.

AI image generation

Images currently cost 50 Moments per standard generation -- at that rate, the 8,000 Moments included with Premium theoretically cover as many as 160 basic images if spent entirely on images. Image quality is generally one of the stronger multimedia features, although character details, anatomy or scene interpretation can occasionally miss the prompt, which is a typical point where repeated generations quietly increase actual spending.

AI video generation

Video generation is much more expensive. Adult-mode video currently produces an eight-second 720p clip for 600 Moments; standard video pricing varies by length and resolution, and adding audio to standard video increases the cost substantially. An 8,000-Moment Premium allowance buys roughly 13 adult-mode clips if nothing else uses the balance; Ultimate's 15,000 Moments would cover about 25 clips under the same assumption. For someone mainly interested in video generation, Secrets.ai can become expensive despite the relatively attractive subscription price.

Voice and audio calls

Secrets.ai supports real-time voice conversations with companions. Calls cost 100 Moments per minute, so a ten-minute call uses 1,000 Moments -- one eighth of Premium's monthly allowance. The system supports more than 70 languages and maintains continuity with the existing text conversation. Raw audio is transcribed during calls and then deleted, while the resulting text transcript is retained so the companion can continue using the conversation as context. Text-to-speech playback is also available separately and uses Moments according to message length.

Personas, proactive messages and group chats

These are some of the main reasons to consider Ultimate, which allows users to maintain personas representing different versions of themselves, receive proactive companion messages and create group chats involving two or three companions. These are useful additions, but not essential for most first-time users -- unless one of these features is specifically important to you, Premium provides most of the fundamental Secrets.ai experience for considerably less money.

Mobile experience

Secrets.ai works through the browser and can be installed as a Progressive Web App on supported phones and computers. On iPhone, installation is handled through Safari's Add to Home Screen functionality; Android users can install it through a supported browser such as Chrome. There is no official Secrets.ai application distributed through Apple's App Store or Google Play -- an app using a similar name should not automatically be assumed to be connected with Secret Labs.

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Secrets.ai pricing

Secrets.ai currently has three main tiers: Free, Premium and Ultimate.

The annual Premium price works out to approximately $9.17 per month, while annual Ultimate works out to approximately $26.67 per month. Current subscriptions renew automatically unless cancelled.

What do you get for free?

The free tier currently includes 20 messages per day and basic memory. Current onboarding information may also provide new accounts with a one-time 200-Moment bonus, but this should not be confused with a recurring allowance -- the Free tier itself has no monthly Moment grant. The free tier is therefore best viewed as a way to test conversation quality rather than a long-term multimedia plan.

How quickly can 8,000 Moments disappear?

In practice, users will combine activities rather than spend the entire balance on one feature. A 20-minute call, five adult-mode videos and 20 images would already consume 2,000 + 3,000 + 1,000 = 6,000 Moments, leaving only 2,000 of the Premium monthly allowance. This is why the subscription price alone does not tell you whether Secrets.ai is inexpensive.

Which plan offers the best value?

For a first paid month, Premium Monthly is the safest choice -- it lets you determine how many Moments you actually use without committing to a year. If you already know you will use Secrets.ai regularly, the $109.99 Premium annual plan is much better value than paying $19.99 for twelve individual months (roughly 54% lower than twelve monthly Premium payments). Ultimate makes sense primarily for users who want its exclusive features or who regularly consume considerably more than 8,000 Moments.

Payment methods and billing

Secrets.ai currently supports major card payments including Visa, Mastercard and Discover, as well as virtual debit cards and cryptocurrency payments. American Express is not listed among the supported cards, and crypto transactions have a minimum purchase requirement. Charges are displayed under the billing descriptor S LABS INC, which is more discreet than showing the Secrets.ai brand directly.

Subscriptions renew automatically for the same billing interval until cancelled. Monthly subscription Moments do not roll over; separately purchased top-up Moments do not expire in the same way -- this distinction matters if you are considering a large annual subscription but only use media occasionally.

How cancellation works

Cancellation can be completed from the subscription-management area in account settings. After cancelling, paid access continues until the current billing period ends, then the account returns to the Free tier while retaining conversations, memories and generated assets rather than requiring account deletion. Account deletion is a separate action.

Refunds

Secrets.ai generally does not offer partial refunds simply because a user changes their mind after using a subscription. Moment purchases are normally final, and cryptocurrency payments are non-refundable. EU and UK consumers have statutory withdrawal protections for an initial subscription purchase, although using the paid service during the withdrawal period can affect the amount refundable. Billing errors should be raised promptly, and Moments may be restored when a genuine technical failure is confirmed.

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Is Secrets.ai safe and legitimate?

Secrets.ai appears to be a legitimate operating AI companion service, but "legitimate" should not be confused with "private in every possible sense." Secret Labs Inc. identifies itself as the operator and publishes legal, privacy, refund and subscription terms. Payment information is handled through third-party payment processors, and Secrets.ai says it does not store full card numbers. The privacy policy documents AES-256 encryption for stored data and TLS 1.2 or later for data in transit -- a meaningful security measure, but different from proving conversations are end-to-end encrypted in a way that prevents the service itself from processing them.

What personal information does Secrets.ai collect?

Depending on how you use the service, information can include email address/username/profile information, chat messages and conversation history, voice-call transcripts, device/browser/OS information, IP address and approximate region, usage/session/error-log information, and transaction identifiers with limited payment metadata. Full payment-card numbers are processed by the payment provider rather than stored directly by Secrets.ai. The privacy policy also permits information to be used to improve and train AI systems -- for an adult companion service, that is worth understanding before sharing highly personal information. A useful rule is to avoid giving an AI companion information you would not be comfortable storing on a cloud service.

Voice privacy

Voice handling is comparatively clear: raw call audio is transcribed and discarded after transcription, while the text transcript remains because it can form part of the companion's conversation memory.

Account deletion

Users can permanently delete their account from account settings. The privacy policy says personal information, profile information and chat history are deleted when an account is permanently deleted, though certain transaction records can be retained for legal/accounting purposes and security records have their own retention period.

Customer experience

The first impression is relatively simple: choose a companion, start chatting and then discover the more advanced media and customization features as you go. The basic conversation layer is easy to understand -- the complexity appears later because images, videos, calls, Moments, memory options, character creation and different subscription features all compete for attention.

Conversation and memory are the most convincing parts of the product. Longer-term interactions can retain details surprisingly well, though responses are not always perfect -- conversations can sometimes fall into repetitive patterns, and switching to paragraph-style responses helps users who prefer longer, more natural replies.

Image generation fits naturally into chat, though results are not completely consistent -- a good generation can look convincing, while another may misunderstand details or require a retry. Video is more impressive as a capability than it is economical as an everyday feature, since short clips can consume hundreds of Moments at a time.

The website is usable on mobile and the installable PWA removes some of the friction of repeatedly opening a browser tab; push notifications also make features such as proactive companion messages more useful. Support is available by email, with community/Discord-based support also offered -- the refund process is not designed to function as a satisfaction guarantee, so it is better to test the Free account and then use a short paid subscription before making a long commitment.

Who is Secrets.ai best for?

Secrets.ai is likely to work best for someone who wants to build an ongoing connection with one or several AI companions and values memory more than constantly discovering thousands of community-made scenarios. It is especially suitable for users who want chat, images, short video and voice within one account -- Premium is the strongest fit for moderate users, while Ultimate is more appropriate for people who specifically want deeper memory, group chats, personas, proactive interaction or a larger monthly Moment allowance.

Look elsewhere if your main priority is unlimited media generation for one fixed monthly fee, if you strongly prefer a native mobile application, want a very large creator-driven scenario marketplace, want all monthly credits to roll over indefinitely, need unrestricted commercial ownership of AI-generated outputs, or mainly want bulk AI video generation rather than a continuing companion relationship.

Alternatives to Secrets.ai

Candy.ai currently combines unlimited premium messaging with token-powered media, while OurDream includes DreamCoins and extensive character controls. Kindroid takes a more general companion-first approach with web and native-app subscriptions.

Frequently asked questions

Is Secrets.ai legit?

Yes. Secrets.ai is an operating adult AI companion service run by Secret Labs Inc., with published subscription, privacy, refund and legal policies. It offers a functional free tier and identifiable billing arrangements.

Is Secrets.ai safe?

Secrets.ai documents AES-256 encryption for stored data, TLS encryption in transit and third-party payment processing. Full card numbers are not stored directly by Secrets.ai. However, conversations are processed and stored, and the privacy policy permits data use for AI improvement.

Is Secrets.ai free?

Yes. The Free tier allows 20 messages per day with basic memory. It does not include a recurring monthly Moment allowance -- substantial image, video and voice use is primarily part of the paid experience.

How much does Secrets.ai cost?

Premium costs $19.99 month to month or $109.99 billed annually (roughly $9.17/month). Ultimate costs $39.99 monthly or $319.99 annually (about $26.67/month). Premium includes 8,000 monthly Moments and Ultimate includes 15,000.

What are Secrets.ai Moments?

Moments are Secrets.ai's internal credits for resource-intensive actions. A standard image costs around 50 Moments, real-time audio calls cost 100 Moments per minute and an eight-second 720p adult-mode video costs 600 Moments. Subscription Moments reset monthly, while separately purchased top-up Moments do not expire in the same way.

Does Secrets.ai automatically renew?

Yes. Paid subscriptions automatically renew according to their selected billing period until cancelled. Cancellation prevents the next renewal while paid access continues until the end of the current billing period.

Which payment methods does Secrets.ai accept?

Secrets.ai currently supports Visa, Mastercard and Discover cards, virtual debit cards and cryptocurrency. American Express is not included among the documented card options.

Is Secrets.ai billing discreet?

Secrets.ai currently uses S LABS INC as its billing descriptor rather than displaying the Secrets.ai brand name directly, though users should always check the exact descriptor shown at checkout.

How do I cancel Secrets.ai?

Open your account settings, go to subscription management and select the cancellation option. The subscription remains active until the paid period expires and then returns to the Free tier.

Can I get a refund from Secrets.ai?

Refunds are limited. Used subscription periods generally do not receive partial refunds, purchased Moments are normally final and crypto transactions are non-refundable. EU and UK customers can have additional statutory withdrawal rights on an initial subscription purchase.

Does Secrets.ai have a mobile app?

Secrets.ai does not currently distribute an official native application through Apple App Store or Google Play. Instead, the site can be installed as a Progressive Web App from a supported mobile browser.

Can I delete my Secrets.ai account and data?

Yes. Permanent account deletion is available through account settings. Profile information, personal information and chat history are deleted with permanent account deletion, though transaction and certain security records can be retained for legal, accounting or security purposes.