Requesting a refund

If you were charged by mistake, reach out through the in-app contact form within a few days of the charge. Since paid tiers here are priced lower than average, most refund requests are resolved quickly and don't require extensive back-and-forth.

Refunds follow the terms of service in effect at the time of purchase and are handled faster the sooner you report the issue after the charge appears.

This is general guidance from our editorial team, not official support from Secrets.ai. Browse all Secrets.ai FAQ articles →