Requesting a refund

If you were charged in error, or upgraded by mistake, contact support within a few days of the charge through the in-app contact form. Include the approximate date of the charge and the plan you were billed for so it can be located quickly.

Refund eligibility depends on how much of the billing period has already been used and follows the terms of service in effect at the time of purchase. Refunds are not guaranteed simply for not using the subscription, so it's worth reaching out as soon as you notice an issue rather than waiting until the next billing cycle.